Terms of use

Marketplace role

The Small Business Marketplace provides advertising and inquiry-routing tools. It is not a broker, dealer, fiduciary, escrow provider, valuation service, law firm, or party to any transaction between a buyer and seller.

Account and listing qualification

Users must provide accurate account information and complete required automated checks. Business listings also require evidence of control over the website or primary transferable asset before publication. If the system flags an account or listing, we may notify the account holder and place it into further review.

Meaning of qualification

Account qualification confirms control of the associated account email and completion of applicable risk checks. Business qualification confirms that specified listing and control evidence was reviewed. Neither guarantees legal identity, ownership of every asset, financial accuracy, available funds, purchase intent, valuation, transferability, or transaction quality.

Subscription pricing and renewal

An approved active listing costs $9.99 per month. There is no seller success fee. The subscription is billed in advance and renews automatically each month until cancelled. The seller authorizes the marketplace and its payment processor to charge the saved payment method for each renewal.

Cancellation

A seller may cancel renewal at any time from the seller dashboard by choosing Cancel renewal beside the applicable listing. Cancellation takes effect at the end of the current paid billing period and prevents the next renewal. The listing may remain active through that paid period unless the seller withdraws it, marks it sold, or the marketplace removes it under these terms. A support request does not cancel a subscription unless SBM confirms the cancellation.

No refunds or prorated credits

Subscription payments and renewals are non-refundable once processed. SBM does not provide refunds or credits for partial billing periods, unused time, a withdrawn or sold listing, failure to cancel before renewal, lack of inquiries or offers, or removal for a terms violation, except where required by applicable law or expressly agreed by SBM in writing.

Support and billing questions

Users can submit account, listing, billing, cancellation, privacy, or safety questions through the Help and Support page. Support can explain or troubleshoot the service but cannot provide legal, tax, valuation, transaction, or investment advice.

Buyer responsibility

Buyers must conduct their own legal, financial, technical, tax, commercial, and operational diligence. The marketplace does not guarantee identity, ownership, revenue, profitability, valuation, transferability, or future performance.

Acceptable use

Users may not submit unlawful, fraudulent, deceptive, infringing, harassing, malicious, or privacy-invasive content; scrape the service in a way that harms availability; bypass security controls; or use inquiry tools for spam.

Transactions and disputes

Buyers and sellers negotiate and transact directly. They are solely responsible for contracts, payment, escrow, taxes, transfer, regulatory compliance, and disputes. Third-party services may have separate terms and fees.

Content and removal

Sellers grant the marketplace permission to display, format, distribute, and promote submitted listing content while the listing is active and to retain a limited sold or withdrawn archive where lawful. We may request corrections, suspend, or remove content that violates these terms or creates material risk.

Service availability and liability

The service is provided as available without a guarantee of inquiries, offers, sale, uptime, or search placement. To the extent permitted by law, the marketplace is not liable for indirect, incidental, special, consequential, or transaction-related losses.

Changes

We may update these terms prospectively. Material changes will be communicated through the service or the account email.